500k+ Immigration Documents, Instantly Searchable: RAG-Powered Case Intelligence

Key Metrics

92%

45–60 mins of manual document extraction replaced by instant natural-language retrieval.

35%

Consultant capacity reclaimed from manual searches to client work.

INDUSTRY

Legal & Immigration Services

SERVICES

GenAI

— RAG & Copilots

Application Development

— Full-Stack Web Platform

DELIVERABLES

RAG Intelligence Layer

Text-to-SQL Conversion Engine

Unified Case Knowledge Base

Conversational Query Interface

Custom Data Pipelines

Overview

RAG Case Intelligence Transformed Vira's 500k immigration documents into an instantly searchable RAG-powered intelligence layer, cutting consultant processing time by 92%. Case status, history, and documents are now retrieved through a single natural language question — reclaiming 35% of capacity lost to manual retrieval.

The Challenge

100,000+ immigration cases and 1 million documents scattered across fragmented legacy systems with no unified search consultants spent 45 to 60 minutes manually hunting through PDFs for every single case update.

With no intelligence layer across the full document history, critical information stayed buried consuming 35% of consultant capacity on manual case retrieval and slowing client decisions.

Solutions

Deployed a RAG-based intelligence layer over 1 million documents and 100,000 cases consultants simply ask "What's the status of this application?" and receive instant, accurate answers drawn from the full case corpus.

Built a text-to-SQL conversion engine using LangChain and OpenAI, automatically translating natural language questions into precise database responses without any technical knowledge required.

Unified all case data and documents into a single structured knowledge base making every case update, document, history, and deadline accessible through one conversational interface.

Values Delivered

#01

Case status, documents, and history across 1 million records now accessible through a single natural language question — no system navigation or technical skills needed.

#02

Consultants get live case updates, missing document flags, and status summaries instantly just by asking in plain English.

#03

35% of consultant capacity freed from manual case searches and redirected to high-value client work.

Key Metrics

92%

Reduction in manual document processing — 45-60 minutes of extraction replaced by instant natural language retrieval.

35%

Of consultant capacity reclaimed from manual case searches and redirected to client work.

1 Million

Documents across 100,000 cases made fully searchable through conversational queries.

Client Testimonial

"I had the pleasure of working with Abdeali on an AI product build for a new CRM, and I was genuinely impressed by his ability to translate complex technical ideas into practical, user-focused solutions. He combines strong product thinking with deep technical knowledge, and his approach to developing proof of concepts and MVPs is both structured and creative. Abdeali is exceptionally responsive, collaborative, and always willing to go the extra mile to ensure quality and clarity in delivery. His understanding of our business needs, made the process efficient and forward-looking. I highly recommend Abdeali to anyone looking for a sharp, dependable, and innovative AI product builder."

Anjum

Managing Director

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